CRM Executive - Based Cambridge Head Office

  • East of England/Anglia,London
  • Competitive salary & comprehensive benefits package including bonus scheme
  • Ref: 7339

About the Job

Title: CRM Executive
Location: Based Cambridge Head Office
Salary: Highly competitive salary + exceptional benefits on offer
Evolve Consultant: Andy Boyd
Ref: 7339

A fantastic, newly-created opportunity available with a global, blue-chip Pharmaceutical company.

Interested? Please get in contact with us on 0113 457 0777 to speak to Andy Boyd, our Southern Recruitment Consultant.

Role Responsibilities

  • Work with Veeva, Tech Support & external vendors to ensure operational stability of CRM platform. First point of contact for day-to-day tech support for the sales force.
  • Coordinate, implements and communicates enhancements and bug fixes to the CRM system. Inputs into future development roadmap.
  • Update, create and maintain customer data; ensure that reporting and analysis needs of Commercial teams are met.
  • Support Commercial cycle planning process including segmentation, targeting and territory “Plan of Action”.
  • Provide timely and insightful analysis to internal customers on customer engagement, sales activity and execution of marketing strategy across channels and brands.
  • Support sales force effectiveness benchmarking, analysis and optimisation.
  • Support development of Tableau reporting and analytics platform.

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