Governance Team Lead - Based Hampshire (Head Office based)

South East Coast,South Central
Highly competitive salary + package
Ref: 7325

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Essential Requirements

You will have strong experience of managing complaints in a regulated environment
You will have experience of working in a clinical governance setting
Strong customer service background with experience in complaint management.
Proven line management experience
Ideally an understanding and knowledge of governance systems and processes.
Ability to analyse data from a number of sources and complete reports with recommendations for improvements.
Commutable to head office in Hampshire.

Role Specific Competencies

Autonomous
Excellent level of communication, both written and verbal
Organised, able to adapt and work to deadlines.
Motivated and competitive

Recruitment Process

2 stage process:
1st stage – Telephone interview
2nd stage – Face to face interview

About the Job

Title: Governance Team Lead
Location: Based at Head Office in Hampshire
Salary: Highly competitive salary + exceptional benefits on offer
Evolve Consultant: Andy Boyd
Ref: 7325

Join a leading provider of first-class Physiotherapy services that offer many opportunities for career progression and development.

Interested? Please get in contact with us on 0113 457 0777 to speak to Andy Boyd, our Southern Recruitment Consultant.

Role Responsibilities

Assist the Head of Compliance and Risk in linking the complaints, safeguarding and incident reporting processes together.
Examine patient data and compile reports that support the work of the Compliance Team.
Support individual patients and carers in order to facilitate resolving problems, concerns or complaints and/or signposting to correct service or agency and respond appropriately.
Oversee and ensure we fulfil regular management information timeframes.

Apply For Governance Team Lead - Based Hampshire (Head Office based)

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