Customer Services Associate - Devon, Cornwall, Somerset & Bristol

  • South West
  • Highly competitive salary + bonus/bens
  • Ref: 6535

About the Job

We are currently recruiting for an new opportunity with a global, forward-thinking Pharmaceutical company. This exciting role will be working as a Customer Service Associate across Devon, Cornwall, Somerset & Bristol, and will be responsible for providing market leading service-based solutions to Healthcare Professionals. To achieve this, you will be responsible for building and developing our client’s relationship with GP surgeries.

Evolve Selection is a leading UK recruitment and contract sales organisation (CSO), operating within the Pharmaceutical, Healthcare and Medical Device sectors. We offer a highly comprehensive range of permanent recruitment and flexible contract sales solutions. Please do not hesitate to get in contact with us on 0113 871 0001.

Role Responsibilities

  • Delivering exceptionally high quality face-to-face customer-service interactions.
  • You will be accountable for the accurate completion of all administrative tasks that fall within the remit of your role, including recording of calls, and material distributed.
  • Meeting the call targets set by your Team Manager.
  • You will be accountable for meeting call targets set by your Team Manager.
  • Feeding customer insights & issues back to the Sales & Marketing business.
  • You will be accountable for delivering a quality service and to selected NHS customers (providing approved product and patient literature as appropriate and device demonstration).

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